Welcome to the Pets Canada Pet Care Training Certification Program. Developed by veterinarians and industry experts, this program aims to train people who care for companion animals and work with them on a regular basis.

Thousands of people, from retail staff to veterinary technicians to groomers and pet sitters, have completed the programs and added these qualifications to their resumes.

For more information, see the tab How it works below.

Participants who successfully complete a specialty earn a Companion Animal Care Specialist Certificate through Pets Canada.

Program Details

1. Benefits to taking this program
Our Pet Care Training programs are designed to help people who work with pets on a daily basis increase and refine their knowledge so that they can offer the best care possible. Earning a Pet Care Training Certificate is an excellent way to show your clients your dedication to the well-being of their pets.

2. Topics covered in each program specialty
The Pet Care Training Program includes the following specialties that you can receive certification for;

  • Canine
  • Feline
  • Reptile
  • Small Mammal
  • Avian
  • Freshwater Fish

Each specialty covers different study topics:

  • Some general information
  • An overview of legislative matters
  • Sourcing and receiving animals
  • Housing, nutrition
  • Hygiene and disease prevention
  • Description of common diseases
  • Vaccination protocols
  • Care of baby animals
  • And some customer relation topics, such as warranties and in-store practices

If you wish to receive additional information regarding the content, please contact programs@pijaccanada.com and we will be happy to help.

3. Cost of the Pet Care Training programs

Each program specialty is $150 for Pets Canada members and $200 for non-members. Category A members receive one (1) free program per membership term. Free programs can be redeemed using Member PIN assigned to you when purchasing a program on www.pijaccanadaeducation.com. If you do not know your Member PIN, please contact programs@pijaccanada.com. Participants who are members of Pets Canada can also purchase individual licenses for their staff at a cost of $30 per license.

4. How long does it take to complete the program and receive certification?

The program can be completed depending on the dedication you put toward studying the material. On average, participants can complete the study material as well as the included online exam in 4 + hours.

5. How does the exam work?

The open-book exam is included within each program specialty. It is comprised of multiple-choice questions for each module. Once you click on the exam section of the program, you have 30 days to complete and submit it. Answers are saved and you can log out and log in without losing your progress. Exam results are sent directly to our office.

6. When do I receive my Pet Care Training certificate?

Once the exam results (70% or higher) are received, we will issue an electronic certificate and letter to the participant. Please note that certificates are usually sent within 10 business days of receiving the exam; however, some delays may be experienced.

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